Privacy Policy

1. Introduction

At Orthinal, we are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

Account Registration: When you create an account, we collect your name, email address, and password.

Profile Information: You may optionally provide additional information such as profile picture, bio, and social media links.

Payment Information: When you make a purchase, we collect billing information such as card details (processed securely through our payment provider, not stored on our servers).

Communication: When you contact us via email or contact forms, we collect the information you provide in your message, including your email address and any attachments.

2.2 Information Collected Automatically

Usage Data: We automatically collect information about your interactions with our Service, including:

• Pages visited and time spent on each page
• Templates downloaded or favorited
• Search queries
• Clicks and interactions

Device Information: We collect device information including:

• Browser type and version
• Operating system
• IP address
• Device type
• Unique device identifiers

Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather usage data.

3. Third-Party Authentication

We use Google Sign-In for authentication. When you choose to sign in with Google:

• Google provides us with your name, email address, and profile picture
• You authorize us to access this information
• Your account is linked to your Google account
• Google's separate privacy policy governs their data collection

You can disconnect your Google account from Orthinal at any time through your account settings, though you won't be able to sign in using Google after disconnection.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve the Orthinal platform
• User Accounts: To verify your identity and manage your account
• Transactions: To process purchases and send transaction confirmations
• Communication: To send you updates, newsletters, and support responses (with opt-out options)
• Personalization: To customize your experience and recommend relevant templates
• Analytics: To understand user behavior and improve our Service
• Security: To detect, prevent, and address fraud and security issues
• Legal Compliance: To comply with legal obligations and enforce our agreements

5. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following situations:

Service Providers: We share information with third-party service providers who assist us in operating our website and conducting our business, including payment processors, hosting providers, and analytics platforms.

Legal Requirements: We may disclose information when required by law, such as in response to court orders, subpoenas, or government requests.

Business Transfers: If Orthinal is acquired, merged, or sold, your information may be transferred as part of that transaction.

Aggregated Data: We may share anonymized, aggregated data that cannot identify you with third parties for research, marketing, analytics, and other purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure password hashing
• Regular security audits and updates
• Access controls limiting data access to authorized personnel

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Right to Access: You can request a copy of the personal information we hold about you.

Right to Rectification: You can request that we correct inaccurate or incomplete information.

Right to Erasure: You can request deletion of your personal information, subject to certain legal exceptions.

Right to Restrict Processing: You can request that we limit how we use your information.

Right to Data Portability: You can request your information in a structured, commonly used format.

Right to Opt-Out: You can opt out of marketing communications and certain types of data processing.

To exercise any of these rights, please contact us at privacy@orthinal.com with your request.

8. Data Retention

Account Data: We retain your account information as long as your account is active. You can delete your account at any time through your account settings.

Transaction Data: We retain transaction records for accounting and legal purposes for a minimum of 5 years or as required by law.

Usage Data: We retain anonymized usage data for analytics purposes indefinitely. Personally identifiable usage data is typically retained for 12 months.

9. Cookies and Tracking

We use cookies to enhance your experience. You can control cookies through your browser settings, though disabling cookies may affect your ability to use certain features.

Types of cookies we use:

• Essential cookies: Required for basic functionality
• Analytics cookies: Help us understand how you use our Service
• Marketing cookies: Enable personalized advertising
• Preference cookies: Remember your choices and settings

10. Children's Privacy

Orthinal is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account. Parents or guardians who believe their child has provided information to Orthinal should contact us immediately.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of the sale or sharing of personal information
• Right to non-discrimination for exercising your privacy rights

We do not sell, share, or disclose personal information for commercial purposes. To exercise these rights, contact us at privacy@orthinal.com

12. European Union Data Protection

If you are located in the European Union, your personal information is protected under the General Data Protection Regulation (GDPR). Our legal basis for processing your data includes:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Protection of vital interests
• Our legitimate interests

13. Do Not Track Signals

Some browsers include a Do Not Track feature. Our Service does not currently respond to DNT signals. However, you can use other tools to control data collection and use, including your browser privacy settings.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our Service and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: